![]() ![]() Click OK to allow LMI Rescue to elevate the session.The LTS technician will in this case restart your applet as a System Service. If you encounter a Windows Defender Firewall security alert, please click Cancel as you will not be able to Allow access directly.You are asked Do you want to run this file? Click OK if prompted to Open Executable File.In the Downloads box, double-click Support-LogMeInRescue.exe.Click Save File to download the applet.You are asked to download the Support-LogMeInRescue.exe applet. Type the code in the box labeled Enter your 6-digit code. ![]() The LTS technician tells you a 6-digit code.The Support Connection page is displayed. The following instructions are written assuming you are using Firefox and may vary slightly for different browsers LogMeIn Rescue is compatible with most modern web browsers and operating systems. Rescue is customizable and easy to use, with an intuitive interface that lets technicians connect quickly and easily to remote Mac computers. LogMeIn Rescue is the #1 remote customer support system for help desks, call centers and support organizations. LogMeIn Rescue offers Mac remote desktop access.First, you will receive a link or a code to manually type into or Enter in the code, then hit the Start Download button. LogMeIn Rescue is an app that allows our technical support team to share screens and assist remotely by controlling the mouse and keyboard input.Type the code in the box labelled Enter your 6-digit code. Go to The Support Connection page is displayed. Starting a PIN Code Session: Mac OS X 10.8 or above and Safari. ![]()
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